What i did to transfer files from 'redmi 4' to 'mac' was following: Install android transfer software on mac. Go to 'developers-option' in your phone to do so follow below steps: 2.1 go to 'about-phone' in settings 2.2 click on the 'mi-version' 8 times to enable developers mode. Now select 'developers options' in settings. When Android File Transfer could not connect to the device, you might find that Android File Transfer is not working properly. Here are the common reasons leading to unresponsive Android File Transfer on your Mac: The file transfer feature is not enabled on your Android mobile/tablet. Your USB cable is defective. USB file transfer Not working Dec 19, 2017.select android phone-choose mtp usb device-ok It works. So, you have installed Android File Transfer app on your beloved Mac and even if it recognizes that the phone is connected, you will see a pop up warning message that says 'Could not connect to device. Try connecting or restarting your device'. If that is the case, then you have come to right place. In this tutorial, we will learn to fix any kind of Android File Transfer issue on Mac so that.
Summary :
You can transfer Android files to Windows or Mac via USB cable or use the Android File Transfers app for Mac. However, if Android file transfer not working occurs, try the solutions mentioned in this post to fix it. For more related solutions, please visit the MiniTool home page.
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Using the USB connection is the most common way to connect a smartphone to a computer especially when you want to transfer files between devices.
For example, if you are using an Android phone, you can connect the device to your Mac or Windows computer, check the File transfers option on your Android device, and then transfer your Android files to your computer.
However, at times, you may discover that Android file transfer not working or responding happens after you have connected the two devices. This issue can happen on both Windows and Mac. If you are facing this issue currently and you want to fix it, you come to the right place.
In this post, we will talk about the Android file transfer not responding or working issue. No matter you are running Windows or Mac, you can find an available solution here.
Do you want to recover deleted files Android? This powerful and professional software, MiniTool Mobile Recovery for Android, can be used to solve such an issue.
Why Android File Transfer Not Working on Mac/Windows
Many factors can cause the Android file transfer not responding/working on Windows 10 issue.
According to some users' reports and feedbacks from the internet, incompatibility and absence of the required drivers or incompatible hardware are the top reasons for Android file transfer not working.
Of course, there may be some reasons related to the Android device, like the improper settings, outdated Android OS, and more.
To help you get rid of this issue, we collect some methods that are proved to be effective in this post. Usually, you are not sure that exact reason for Android file transfer not working on Mac/Windows. So, you can try these methods one by one to find a suitable solution.
Fix 1: Check the USB Port and Cable
A USB port and a USB cable are the necessary elements for Android data transfer. If they are defective, USB device not recognized Android/Android file transfer not working will happen naturally.
Usually, there is more than one USB port on your computer. When you are bothered by the Android file transfer not working on Mac/Windows issue, you can try another USB port to see whether it can work normally.
USB port not working? No matter you are using Windows 10/8/7 or Mac, you can read this article to find a proper solution to fix this issue.
On the other hand, we recommend using the original or genuine USB cable to establish the connection between your Android device and your computer. But, if the USB cable is at fault, you can also use another USB cable to have a try.
If this method is unavailable for Android file transfer not working on Mac/Windows, move on to the next one.
Fix 2: Allow USB Debugging
Allowing USB debugging on your Android phone is important for the connection between your Android device and the computer. To be specific, your computer will not detect your Android device successfully if this feature is not enabled.
So, when Android file transfer not working on Mac/Windows occurs, you can go to check whether the USB debugging is enabled. If not, you need to allow USB debugging with these steps:
- Open and unlock your phone.
- Go to Settings > About Phone.
- Tap the Build number 7 times to enable the developer mode.
- Tap the back button and you will see Developer options.
- Check the USB debugging option to enable it.
Fix 3: Enable File Transfers on Your Android Phone
If the File Transfer feature is not enabled on your Android phone, USB device not recognized Android will occur.
You may ignore this issue because you need to enable this feature on your Android device. But, you always pay attention to your computer instead after the connection.
So, just pick out your Android phone, unlock it and you will see a window about the USB connection. Tap USB for charging for more options and check File transfers to enable it.
Then, Android file transfer should work normally. However, if this issue persists, you can update your Android OS to fix Android file transfer not responding on Mac/Windows.
Fix 4: Update Android OS to the Latest Version
If you are still running the older Android OS, you can also encounter Android file transfer not working issue since the older version is not compatible with the related drivers on your computer.
Thus, you will need to update your Android OS to the latest version to fix USB device not recognized Android.
You can follow these steps to do the job:
- Tap Settings on your phone.
- Tap System > Advanced > System update.
- Follow the onscreen steps on your Android device to update the OS.
The above are 4 simple solutions. But, they may not work in all situations.
If they don't work and you are running macOS, you can reboot your computer to have a try.
If you are running Windows OS, you need to consider the driver and hardware issue. Keep on reading to get some related solutions.
Is your SD card corrupted after Android update? If so, you can refer to this post to use MiniTool data recovery software to get the lost data back from SD card.
Fix 5: Update or Install the Required Drivers (Only for Win)
Device drivers are the important elements that allow the normal connection between the external device and your computer. If you don't install the required drivers or the drivers are outdated, Android file transfer not working can easily happen.
The Android ADB drivers are the drivers you need to install or update. You can go to the official site of the Android ADB drivers to download and install the latest version on your computer. Then, you need to reboot your computer to check whether you can transfer files to your computer successfully.
Fix 6: Install MTP USB Device Driver Manually (Only for Win)
MTP, short for Media Transfer Protocol, is a part of the Windows Media Framework. It allows you to transfer files from your Android phone to your computer. If there is something wrong with Media Transfer Protocol, Android file transfer not working just happens without doubt.
You can follow these steps to install the MTP USB device driver manually:
- Open File Explorer.
- Go to this path: C:WindowsINF.
- Find the file called wpdmtp.inf. Right-click on it and choose Install from the popup menu.
It will take only a few seconds to complete the installation process. After that, you can restart your computer to see whether the Android file transfer not working issue is fixed.
Fix 7: Run the Troubleshooters (Only for Win)
Some users report that the Hardware Troubleshooter can also be used to fix Android file transfer not working issue.
Take Windows 10 as an example. You can follow these steps:
- Press the Windows button and choose Settings.
- Go to Update & Security > Troubleshoot.
- Find the Hardware and Devices section and click on it.
- Press Run the troubleshooter.
The troubleshooter will begin the detecting process automatically. After that, you can follow the wizard to complete the troubleshooting process.
After trying these methods, the Android file transfer not working issue should be solved. If not, you will need to ask a professional for help.
The APP Android File Transfer Not Working on Mac
Android File Transfer is a third-party that is used to browse and transfer files between your Mac computer and your Android device. You can see that it only has a Mac version.
You can download it from the official site of Android and install on your Mac to enjoy its convenient data transfer function.
When using it, you can encounter different kinds of issues like the app Android File Transfer Mac not working. You can first try the fix 1 to fix 4 to see whether you can solve this issue. If not, this issue can be caused by the following two reasons and you need to take some other measures.
- There are incompatible applications installed on your Android device or Mac computer.
- The Android File Transfer app is out-dated or corrupted.
Here are two relevant solutions and we will introduce them in the following content.
Fix 1: Uninstall Samsung Kies/Smart Switch on Mac
If you are using a Samsung Galaxy S9/S9+/S7/S8/S5/S6/S4/Note 8 or Note 5, Android File Transfer will not work because the Samsung Kies or Samsung Smart Switch applications installed on your Android device or Mac computer are not compatible with the Android File Transfer app.
To solve the Android File Transfer not working on Mac issue, you need to uninstall these incompatible applications.
Fix 2: Reinstall the Android File Transfer App on Mac
If the Android File Transfer app is out-dated or corrupted, you can also encounter this issue of Android File Transfer not working. To solve this issue effectively, you can reinstall this app on Mac. After the reinstallation, you should be able to use the Android File Transfer app as usual.
Still, if this method can't help you out, you will need to ask a professional for help.
Android File Transfer Alternative for Windows
The Android File Transfer app is specially designed for Mac computer. If you are running Windows, you may ask: is there any available Android File Transfer alternative on Windows?
Of course, yes! You can try MiniTool Mobile Recovery for Android.
MiniTool Mobile Recovery for Android is a program that can find and save both deleted and existing files on your Android device and SD card. With the free edition of this software, you can save 10 files of one type once.
Press the following button to get this free Android File Transfer alternative for Windows.
To use this software to directly extract files from your Android device to your computer, you need to root your Android device in advance. Additionally, you need to close any other Android management software while you are using this Android File Transfer alternative for Windows.
Then, you can follow these steps to transfer files from Android to Windows:
1. Connect your Android device to your computer via USB cable.
2. Open the software to enter its main interface.
3. Select the Recover from Phone module.
4. The software will automatically identify your Android phone and then enter the Device Ready to Scan Here, you need to choose a scan method. Read the introductions of these two scan methods and choose a suitable one based on your needs. Then, click Next.
5. The software will start the scanning process. When it ends, you will see a data type list of the left side of the interface. You can choose one data type from the list to see the detailed items in it. Then, you can select your needed files and then press Recover to save them on your computer.
If you want to use this software to transfer your Android files to Windows without limits, you can update it to a full edition.
Bottom Line
Android File Transfer not responding is not a difficult issue. This article tells you several solutions. Try them to help you solve the issue. At the same time, an Android File Transfer alternative for Windows is also introduced here. You can try it when necessary.
Should you have any questions when dealing with Android File Transfer not working on Mac/Windows, you can just send an email to [email protected] or let us know in the comment. You can also share your suggestions here.
Android File Transfer Not Working FAQ
- Connect your Android to your computer via a USB cable.
- Unlock the device.
- Tap Charging this device via USB on your Android.
- Select File Transfer under Use USB for.
- You will see a file transfer window on your computer. Then, you can transfer your Android files.
- Connect your Android to your Mac via a USB cable.
- Unlock the device.
- Drag down the Notification Bar on the device.
- Select Connected as Mobile Device.
- Then, your Mac can successfully recognize your Android device.
- Download and install the application Android File Transfer on your Mac.
- Open AndroidFileTransfer.dmg.
- Drag the app to Applications.
- Connect your Android phone to your Mac via a USB cable.
- Double click Android File Transfer.
- View the files and folder on your Android device and then copy files.
By Adela D. Louie, Last updated: December 14, 2019
What to do if Android file transfer does not work on Mac? Simply use FoneDog Phone Transfer toolkit to transfer your android files, or keep reading, and you can find another solution to this question.
There are instances wherein you are actually receiving error messages like:
- 'Could not connect to the device. Try connecting or restarting your device'
- No Android device found. Please connect your Android device with a USB cable to get started'
- 'Can't access device storage'
- 'Could not copy file'
Tips:
Because of this situation, we have gathered some quick fix for you to solve this problem of Android files transfer not workingon Mac so if you are currently in this situation, continue reading to know more.
As we all know, Android devices make use of MTP or media transfer protocol for you to be able to transfer your files from your Android device to a computer. However, this kind of activity is actually not supported by Mac computers and if you want to transfer your files from your Samsung S9 to your Mac PC.
You will be needing to have an Android File Transfer and have it installed on your Mac PC for you to be able to transfer files from your Samsung S9. The only thing is that there is still sometimes a problem in regards to using the Android File Transfer on your Mac PC.
Part 1. Reasons for Error Messages in Using Android File Transfer on Mac
There are several reasons as to why you are not able to use the Android File Transfer on your Mac computer are here are some of those reasons.
- The USB cable that you are using might be faulty that is why you are receiving an error message.
- You were not able to turn on file transfer on your Android device.
- You have the application Samsung's Kies or Smart Switch that is installed on your Mac computer.
- Either your Mac or your Android device does not actually support Android File Transfer.
- Or there is a chance that your USB port on your Mac computer is actually broken.
Part 2. Android File Transfer Best Alternative Program to Mac PC
Today, Google does not have any updates released on the Android File Transfer and because of this, the program has the tendency to not function from time to time. Transfer data from android to iphone using itunes. Because of this, Android users who are using a Mac PC is resulting to find the best alternative way to transfer their files over from their Android device to their computer.
In this case, if you need to transfer your files from your Android device to your Mac PC you can make a backup using the FoneDog Toolkit - Android Data Backup and Restore. This program will allow you to selectively backup your data from your Android device to your Mac computer in a straight-forward process.
You can back up your photos, videos, contacts, call logs, WhatsApp, documents, music, and more on your Android device. Using the FoneDog Toolkit - Android Data Backup and Restore will make sure that all your data shall be kept safe and all of your personal information will be kept private as well. It will surely do its job for you to transfer your files from your Android device to your Mac PC.
Now, for you to start transferring your files from your Android device to your Mac PC, follow the simple and easy steps below.
How to Fix Android File Transfer on Mac Not Working
What can you do if Android File Transfer on Mac not working? Try FoneDog Android Data Backup & Restore to help you transfer the Android files on Mac. Here are the steps:
- Download and install FoneDog Android Data Backup and Restore on Mac/PC
- Connect your Android device to Mac
- Choose Backup option
- Choose files you wish to transfer to Mac/PC
- Scan and backup files
- Transfer Android files to Mac successfully
Step 1: Download and Install FoneDog Toolkit - Android Data Backup and Restore on Mac PC
The first thing that you need to do is to download the FoneDog Toolkit - Android Data Backup and Restore on your Mac PC. This program is actually supported by the latest Mac OS for you to have a hassle-free and the best experience in transferring or backing up your files.
Step 2: Connect Your Android Device to Mac
Once you have successfully installed the FoneDog Toolkit - Android Data Backup and Restore on your Mac, go ahead and launch the program. Please make sure that there is no other backup application running in the background aside from the FoneDog Toolkit.
Connect your Android device and wait for the program to detect your device. Once your device is detected, a pop-up window will appear on your screen asking you to enable USB debugging on your Android device that is if you are using an Android device that has a 4.0 or higher version. Once you have enabled USB debugging, go ahead and click on the 'OK' button.
Step 3: Choose Backup Option
Once your Android device is fully detected by the FoneDog Toolkit - Android Data Backup and Restore, just go ahead and click on the 'Device Data Backup' option for you to start backing up your data from your Android device to your Mac PC.
Step 4: Choose Files You Wish to Transfer to Mac PC
After that, the FoneDog Toolkit - Android data Backup and Restore will then show you a list of files that the software supports. You can selectively choose all the files that you would want to transfer over to your Mac PC by backing them up. Once you have selected all files you want to transfer, go ahead and click on the 'Start' button.
Step 5: Scan and Backup Files
After that, the FoneDog Toolkit - Android Data Backup and Restore will then start scanning all your selected files. It will then also start backing up all the files that you have selected from the list. Make sure that you do not disconnect your Android device to your computer.
Or do not use the device or do not delete anything on the device while the FoneDog Toolkit - Android Data Backup and Restore is backing up or transferring your files from your Android device to your PC.
Step 6: Transfer Android Files to Mac Successfully
Wait until the FoneDog Toolkit - Android Data Backup and Restore is done backing up your files from your Android device. The backing up may take some time depending on how large the file you are trying to transfer. Once the backup is done, you can go ahead and click on the 'OK' button. You will then be able to preview all the files that you have transferred over from your Android device to your Mac PC.
Part 3. Some Tips on How to Fix Android File Transfer Not Working
TIP 1: CHECK IF YOUR DEVICE IS SUPPORTED BY ANDROID FILE TRANSFER
The Android File Transfer actually works on a Mac computer that is running OS X 10.5 and above and that your Android device should be running on an operating system that is Android 3.0 and above as well.
TIP 2: MAKE SURE THAT YOU HAVE ENABLED USB DEBUGGING ON YOUR ANDROID DEVICE
You have to check if you have enabled USB debugging on your Android device and of course, for you to do this you can follow the simple guide below.
Step 1: Have your Android device connected to your computer using your USB cable
Step 2: On your Android device, go ahead and launch Settings by swiping down from the top of your screen.
Step 3: After that, go ahead and turn on USB Debugging and then select MTP option.
TIP 3: CHECK ON YOUR MAC COMPUTER
Step 1: Try to check if your Mac is running Mac OS X or later
Step 2: Check if your Android device is using the Android 3.0 or above operating system for the program to work on both devices.
Step 3: Go ahead and launch Android File Transfer on your Mac PC to check.
TIP 4: TRY TO DO AN UPDATE ON YOUR ANDROID DEVICE
Here, you have to make sure that your Android device is updated so that the program will be able to recognize your Android device. To do this, follow the steps below.
Step 1: Go ahead and perform a System Update on your Android device.
Step 2: Once you are done updating your Android device, go ahead and restart your phone and try to connect it once more to your Mac computer and see if it recognizes your Android device. Transfer files from laptop to pc.
People Also ReadHow to Use Free Samsung Data RecoveryHow to Recover Deleted Photos from Android Gallery Top 5 Samsung Backup Software for PC in 2018 Free Download
TIP 5: ENABLE FILE TRANSFER ON YOUR ANDROID DEVICE
Here, you have to make sure that you have enabled Android File Transfer on your Android device and for you to do this, just follow the steps below.
Step 1: Go ahead and launch Settings on your Android device and the tap on Storage.
Step 2: After that, tap on the three dots located at the top right corner of your screen.
Step 3: From there, a drop-down box will appear and then choose USB computer connection.
Step 4: After that, tap on the box beside Media Device (MTP)
TIP 6: UNINSTALL THE SAMSUNG KIES OF SMART SWITCH ON YOUR MAC PC
If you are actually using a Samsung Galaxy S9, S8, S7, S6, S5, S4, and the Samsung Galaxy Note 8, you have to check on your Mac PC if you have Samsung Kies or Samsung Smart Switch installed on it. Upgrade to mojave. If so, go ahead and uninstall it because the Android File Transfer does not work with these two applications.
TIP 7: CHECK YOUR USB CABLE IF IT IS WORKING PROPERLY
Remember that not all USB cable is created equal because some USB cable can transfer files while some cannot transfer files. For you to be able to to do this, go ahead and check your USB cable that comes along with the box of your Android device because this cables usually can transfer files from your Android device to your computer.
TIP 8: RE-INSTALL ANDROID FILE TRANSFER
This could be the last option that you can try if all the said methods still do not work. Try to uninstall the Android File Transfer on your Mac PC and then have the program re-installed.
Video Guide: How to Fix Android File Transfer Not Working Issue
Part 4. Summary
The Android File Transfer is one useful program that you could actually use in transferring your files from your Android device to your Mac PC. However, there are just instances that this program does not work for the time to time. This is because the program does not have any available update.
This is why we have gathered some ways on how you can possibly fix this issue with the program. But, in case you were not able to fix the issue, there is one best alternative way on how you can transfer your files to your Mac computer. This is all thanks to the FoneDog Toolkit - Android Data Backup and Restore program. Because of this program.
Here, you have to make sure that you have enabled Android File Transfer on your Android device and for you to do this, just follow the steps below.
Step 1: Go ahead and launch Settings on your Android device and the tap on Storage.
Step 2: After that, tap on the three dots located at the top right corner of your screen.
Step 3: From there, a drop-down box will appear and then choose USB computer connection.
Step 4: After that, tap on the box beside Media Device (MTP)
TIP 6: UNINSTALL THE SAMSUNG KIES OF SMART SWITCH ON YOUR MAC PC
If you are actually using a Samsung Galaxy S9, S8, S7, S6, S5, S4, and the Samsung Galaxy Note 8, you have to check on your Mac PC if you have Samsung Kies or Samsung Smart Switch installed on it. Upgrade to mojave. If so, go ahead and uninstall it because the Android File Transfer does not work with these two applications.
TIP 7: CHECK YOUR USB CABLE IF IT IS WORKING PROPERLY
Remember that not all USB cable is created equal because some USB cable can transfer files while some cannot transfer files. For you to be able to to do this, go ahead and check your USB cable that comes along with the box of your Android device because this cables usually can transfer files from your Android device to your computer.
TIP 8: RE-INSTALL ANDROID FILE TRANSFER
This could be the last option that you can try if all the said methods still do not work. Try to uninstall the Android File Transfer on your Mac PC and then have the program re-installed.
Video Guide: How to Fix Android File Transfer Not Working Issue
Part 4. Summary
The Android File Transfer is one useful program that you could actually use in transferring your files from your Android device to your Mac PC. However, there are just instances that this program does not work for the time to time. This is because the program does not have any available update.
This is why we have gathered some ways on how you can possibly fix this issue with the program. But, in case you were not able to fix the issue, there is one best alternative way on how you can transfer your files to your Mac computer. This is all thanks to the FoneDog Toolkit - Android Data Backup and Restore program. Because of this program.
Uninstall Android File Transfer
You do not have to worry about having a faulty program anymore because this software works perfectly as we constantly update it for all our users to experience the best when it comes to using the FoneDog Toolkit - Android Data Backup and Restore.
Free Android Transfer For Pc
The FoneDog Toolkit - Android Data Backup and Restore comes compatible with any Android devices including those models that were just recently released like the Samsung Galaxy S9, S9 Plus and more. It can also work with any Android operating system version so you do not need to worry about the compatibility with this program.
You can have the FoneDog Toolkit - Android Data Backup and Restore downloaded on our official website and we can assure you that you will certainly get what you deserve in using this software. All your data shall be kept safe - no overwriting of data, no data loss.
This program does not only let you transfer your files from your Android device to your Mac PC but you can also transfer your files from your Android device to another Android device. This program is one great program that will surely give you what you need.
Android File Transfer Not Working S9
